Help Center

Device & Hardware

Pairing, charging, syncing — everything about your Kiolo device.

In the box Here's what comes in your Kiolo box and how to identify each part. Pair your kiolo Before making your first recording, connect your Kiolo device to the Kiolo app once via Bluetooth. Status-light meanings The status LED on your Kiolo device shows you at a glance what it's currently doing - most importantly, whether it's recording. Charging & battery Here's how to charge your Kiolo device, how long the battery lasts, and how to keep it healthy for years. Syncing methods Your Kiolo device transfers recordings to the Kiolo app in three ways: via Bluetooth, Wi-Fi, or a USB-C cable. Firmware updates Firmware is your Kiolo device's internal software. Device won't connect or charge If your Kiolo device won't connect to the Kiolo app or won't charge, it's almost always down to the cable, charge level, or Bluetooth. Device management The Kiolo app lets you manage your Kiolo recording device in one place: pair, rename, update firmware, check the battery, and disconnect when needed. Word dictionary The dictionary teaches your Kiolo device to correctly spell proper names, technical terms, and brand names.

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