Help Center

Privacy & Policies

Consent, EU hosting, your rights, plus the privacy policy, DPA, terms and security reports.

Getting consent Before recording a conversation with your Kiolo device, you need the consent of everyone involved. In-meeting recording notice Before you record a conversation with Kiolo, everyone taking part needs to be informed and agree. EU hosting & no model training Your recordings, transcripts, and summaries are processed exclusively on servers in the EU. Retention & deletion You stay in full control of how long your recordings and transcripts are stored by Kiolo. GDPR & compliance Kiolo is built from the ground up for European privacy standards: your recordings and transcripts are processed and stored exclusively in the EU. Security standards Security isn't an add-on at Kiolo — it's a core principle. Sharing controls With the sharing controls in the Kiolo app, you decide who can see your recordings, transcripts, and summaries. Privacy policy This overview explains, in plain language, what data is processed when you use the Kiolo device and the Kiolo app, and what rights you have under the GDPR. Data processing addendum If you use Kiolo for business purposes and process personal data in doing so, Article 28 GDPR requires a Data Processing Agreement (DPA). Terms of Service The Terms of Service govern how you may use the Kiolo recording device and the Kiolo app. Report a vulnerability Found a security vulnerability in the Kiolo device, the app, or our backend? Report it to us confidentially — we review every report and protect researchers who act in good faith..

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